Tracks and cables
Off-track garage door and cable repair in Fishers
A door that has left its track can fall. Stop using the opener, stay out from under it and call.
Your call goes to an independent garage door contractor.
Why it happened
A car bumping the door, something in its path, a broken roller or a snapped cable can all do it. Once one side drops and the other keeps lifting, the panels twist out of line.
Tell the contractor if a car hit the door, or if you saw a cable hanging, because that changes which parts they check first.
What to ask
Bent track or a creased panel may need replacing instead of being straightened, so ask which the contractor is doing and why. Get the answer in the written terms.
Ask them to check both cables and both sides of the track, even if only one side came out.
After the repair
A door in balance stays where you leave it at halfway with the opener disconnected. Then run the board test described on the page about doors that reverse.
Need someone to look at the door?
Call this number to reach an independent contractor. Say what the door is doing, whether it is stuck open or shut, and what happened just before it stopped.