Problem
Loud bang from the garage
It's most often a spring breaking. Don't press the opener button to find out. Go and look at the door from a distance.
(317) 943-9785
Your call goes to an independent garage door contractor.
| What you see | What it points to |
|---|---|
| A gap in the coil above the door, or a side spring in two pieces | A broken spring. |
| A loose cable hanging beside the door | A cable that snapped or came off its drum. |
| The door crooked in its opening | A door coming off its track. |
| A dent or a bent track after a car backed into it | A struck panel or track. |
| Nothing obvious, and the door runs normally | Possibly a hinge or a roller. Listen for it to happen again. |
If your car is inside
A door with a broken spring is usually too heavy to lift safely, so tell the contractor the car is shut in when you call. The spring repair page covers what to do and what to ask.
Need someone to look at the door?
Call this number to reach an independent contractor. Say what the door is doing, whether it is stuck open or shut, and what happened just before it stopped.